Refund Return policy – Veritas Compound

Refund Return policy

Last Updated: August 21, 2026

ORDERING, SHIPPING & RETURNS
    •    Age Verification: All customers must be 21 years or older to make a purchase.
    •    Shipping Address: The Buyer is responsible for providing accurate shipping information. Veritas is not responsible for delays, losses, or reshipments due to incorrect or incomplete addresses provided at checkout.
    •    Return Policy: Due to safety and contamination risks, all sales are final. Returns, refunds, or exchanges are not accepted once an order is placed.
    •    Customs & Importation: International Buyers are solely responsible for ensuring their country’s importation laws allow for the purchase of research-use materials. Veritas assumes no responsibility for customs delays, seizures, or import restrictions. The Buyer expressly waives any claim against Veritas related to customs actions.
⸻
CONTACT INFORMATION
For questions, concerns, or requests regarding these Terms and Conditions, please contact our support team:
📧 Email: support@veritascompound.com
📞 Phone: (844) 508-0055

Frequently Asked Questions

Essential information about our research-grade peptides and quality standards.

Peptides are short chains of amino acids linked by peptide bonds, typically consisting of 2-50 amino acids. They serve as the building blocks of proteins and play crucial roles in biological processes.

Research peptides are synthesized versions of naturally occurring peptides, manufactured to precise specifications for use in scientific studies.

Key characteristics: High purity (≥99%*), lyophilized form for stability, accompanied by Certificates of Analysis (COA), and manufactured under strict quality control protocols.

Peptide purity refers to the percentage of the target peptide present in a sample, measured via High-Performance Liquid Chromatography (HPLC).

Our Standard: All our research peptides maintain ≥99% purity*, verified by third-party laboratory testing and documented in our Certificates of Analysis.

Higher purity is critical for research because impurities can interfere with experimental results and compromise the reproducibility of studies.

All products are supplied in lyophilized powder form within sealed vials. This format provides:

Maximum stability: Extended shelf life compared to liquid solutions
Precise measurement: Researchers can work with desired quantities
Contamination protection: Sealed vials prevent environmental exposure
Shipping durability: Powder form is more stable during transit

Lyophilized peptides:

Store at -4°F for long-term storage (up to 24 months)
Store at 36-46°F (refrigerated) for short-term storage (up to 3 months)
Keep away from light, moisture, and repeated temperature fluctuations

We supply research-grade peptides to:

Academic and university research laboratories
Pharmaceutical and biotechnology companies
Independent research institutions
Licensed professionals conducting legitimate scientific research

We maintain rigorous quality control through a multi-step verification process:

HPLC Analysis: Every batch tested to verify ≥99% purity*
Mass Spectrometry: Molecular weight confirmation for peptide identity
Third-Party Testing: Independent laboratory verification
Batch Documentation: Complete traceability from synthesis to delivery

"Research Use Only" (RUO) is a classification indicating that a product is intended exclusively for laboratory research and experimental investigation.

All orders are shipped with research-grade handling protocols:

Packaging: Insulated containers with cold packs when required
Carriers: USPS Priority Mail
Processing: Orders placed before 12 PM EST ship same business day
Tracking: Full tracking information provided via email

We stand behind every product:

Quality guarantee: Full replacement or refund if products don't meet stated specifications
Shipping issues: Free replacement for damaged or lost shipments
Unopened returns: Accepted within 30 days for store credit

* DSIP, LL-37, ACE-031, FOX-04 and Glutathione currently test at 98%.